Community Management Fundamentals: Building and Nurturing Engaged Online Communities

Master the essentials of community management to create vibrant, engaged, and loyal online communities. This course guides you through the principles of community building, moderation, engagement strategies, platform tools, and measuring community success, ideal for social media managers, moderators, and brand builders.

課程內容

Topic 1: Foundations of Community Management

Lesson 1: What is Community Management?
Lesson 2: Types of Online Communities
Topic 1
Analyze a Community

Topic 2: Building Your Community Strategy

Topic 3: Engagement and Content Planning

Topic 4: Moderation and Conflict Resolution

Topic 5: Measuring Community Success

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課程內容

Topic 1: Foundations of Community Management

Lesson 1: What is Community Management?

Lesson 2: Types of Online Communities

Topic 1

Analyze a Community

Topic 2: Building Your Community Strategy

Lesson 1: Defining Your Community Goals

Lesson 2: Identifying and Understanding Your Audience

Topic 2

Create a Community Goal Statement

Topic 3: Engagement and Content Planning

Lesson 1: Types of Community Content

Lesson 2: Encouraging Member Participation

Topic 3

Plan a Week of Community Content

Topic 4: Moderation and Conflict Resolution

Lesson 1: Setting Community Guidelines

Lesson 2: Handling Conflicts and Negative Behavior

Topic 4

Draft Community Guidelines

Topic 5: Measuring Community Success

Lesson 1: Key Metrics for Communities

Lesson 2: Using Tools for Community Analytics

Topic 5

Community Health Report

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Community Management Fundamentals: Building and Nurturing Engaged Online Communities

您將學到什麼？

材料包括

課程內容

Topic 1: Foundations of Community Management

Lesson 1: What is Community Management?

Lesson 2: Types of Online Communities

Topic 1

Analyze a Community

Topic 2: Building Your Community Strategy

Lesson 1: Defining Your Community Goals

Lesson 2: Identifying and Understanding Your Audience

Topic 2

Create a Community Goal Statement

Topic 3: Engagement and Content Planning

Lesson 1: Types of Community Content

Lesson 2: Encouraging Member Participation

Topic 3

Plan a Week of Community Content

Topic 4: Moderation and Conflict Resolution

Lesson 1: Setting Community Guidelines

Lesson 2: Handling Conflicts and Negative Behavior

Topic 4

Draft Community Guidelines

Topic 5: Measuring Community Success

Lesson 1: Key Metrics for Communities

Lesson 2: Using Tools for Community Analytics

Topic 5

Community Health Report

獲得證書

課程由

學生評分與評論

課程內容包括：

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